Sarah Balaj is a seasoned project and client experience manager with a background in automotive, government, loyalty program, retail, consumer goods, and technology industries. If you ask her what she loves about her career, she’ll tell you it’s the ability to build the bridge between a client’s wish list and a functional, beautiful finished product. Sarah loves giving teams achievable plans and processes that bring together big ideas and turn them into best-in-class realities.

Get To Know Sarah

What is your approach to working with a new client?

Establishing trust, aligning on goals, and making a personal connection are all things I strive to have in my client-agency relationships. The best collaboration and project outcomes start with the shared understanding of what success looks like and how we work with each other as human beings to get there.

What are some of your goals at Gravity Works?

I hope to bring a unique perspective to the team, build client relationships, enhance my skills as a leader and maintain the importance of work-life balance at Gravity Works.

Name a guilty pleasure.

A slurpee from 7-Eleven, especially on a hot summer day!

What's the last book you read?

Atomic Habits by James Clear.

If you could only eat three foods for the rest of your life, what would you eat?

Salad, chicken fingers, and key lime pie.

Let's Get To Work

We love people who are passionate, communicative, and care about doing things the right way. Sound familiar? Let's start talking.